FAQ
Frequently asked Pest COntrol questions
Welcome to our FAQ page, designed to address the most common questions asked by our customers! Whether you’re new to pest control services or have been with us for years, we understand that keeping your home or business pest-free is a top priority.
Here, you’ll find helpful information about our services, treatments, and what to expect before, during, and after each visit. Our goal is to provide you with peace of mind by ensuring clear communication and transparency in everything we do. If you have further questions, feel free to reach out to our team!
No Bugs is an all-inclusive pest control company that treats a wide range of pests, including ants, spiders, roaches, termites, rodents, bed bugs, mosquitoes, fleas, ticks, and more. If you have a specific pest problem, please contact us for details on how we can help.
Safety is our priority. We use organic and synthetic products that are designed to be safe for both pets and children when used according to label directions. We use EPA-approved products and take extra precautions to ensure safety. Our approach minimizes exposure to kids and pets, making it the safest in the industry.
Typically, you should wait for the treatment to dry before allowing pets and children outside. In Santa Clarita, this usually takes about an hour, but it could be as short as 20 minutes in the hot summer months.
In most cases, you do not need to leave your home. However, for infestations requiring interior treatments, it may be necessary. Our technician will provide instructions based on your situation.
Yes, we offer eco-friendly and organic pest control solutions that minimize environmental impact. Please ask about these options during your consultation.
We use a mix of organic products like essential oils and synthetic products as needed. Our goal is to use the best natural products while supplementing with man-made solutions when necessary, especially during warmer months.
Contact us at (661) 294-0206 or fill out our website’s Contact Page for a free, no-obligation quote. We’ll assess your needs and create a customized plan.
Yes, we are a full-service termite and pest control company.
Yes, we offer bee control services, and an inspection is typically required to provide an estimate.
Yes, we offer rodent control services, and an inspection is usually needed to provide an estimate.
Please ensure pets, along with any food or water bowls, are kept away from treatment areas. To allow full access to your property, clear any blocks or clutter, and make sure the exterior of your home is accessible. Additionally, leave gates unlocked for the technician.
We do not recommend spraying children’s toys, as it is against the law. Our regular service will help get the bugs under control. However, if you turn the toys upside down in the yard, we will inspect and de-web them if necessary.
Yes, our technicians are trained to avoid these areas. We make permanent notes to ensure each technician is aware of any special areas on your property.
Yes, we can treat areas around pools and rock formations where pests tend to live.
We recommend quarterly maintenance treatments for optimal protection. However, we offer three service levels to fit individual needs. Most customers start with quarterly service and can request extra services as needed. If your property later requires more frequent service, we can adjust your plan.
When we service your property, we inspect and treat the exterior of your home, the perimeter of your yard, barbeque area, patio, play area, pool, and pool equipment. This includes dewebbing and inspecting for rodent activity or servicing existing rodent bait boxes.
Typically, you should wait for the treatment to dry before allowing pets and children outside. In Santa Clarita, this usually takes about an hour, but it could be as short as 20 minutes in the hot summer months.
To keep services affordable, we schedule treatments based on when we are already servicing homes in your neighborhood, similar to how trash companies work.
We can provide an approximate time frame on the day of your service via call or text. However, due to customer interactions and service requests, we can’t guarantee exact times in advance.
You’ll receive an email the night before your scheduled service, typically for an anytime appointment between 7:30 AM and 3:00 PM. We can also call ahead to give you time to bring the dogs inside or unlock the gate.
Yes, we have flexible service plans that can be adjusted based on your needs. Most customers start with quarterly service but can request more frequent treatments if necessary.
No, we maintain consistency to prevent pest issues. Pests often enter homes during colder months, so regular service is important year-round.
Our company policy is to allow employees to spend weekends with their families. We work Monday-Friday to provide thorough service during the week.
We service the Santa Clarita area, including Valencia, Newhall, Saugus, Stevenson Ranch, Castaic, and Canyon Country. We also provide service to areas in the greater Los Angeles area. Please contact our office at (661) 294-0206 to learn more.
We accept cash, credit cards, checks, and online payments. Service plans and payment options are available to fit your budget.
We offer a membership-style service. Each 90-day service equals $108, but we break up payments into monthly installments. You can also request additional services at no extra cost during your membership.
We ask for a one-year commitment to ensure the property is brought under control and maintained. This saves you money and prevents the overuse of pesticides. After the first year, the service becomes month-to-month, and no cancellation fees apply.
The initial fee, or “clean-out fee,” covers the extra time, product, and resources required for the first service. It’s more expensive to address a severe infestation than to maintain prevention.
For a free, no-obligation quote, contact us at (661) 294-0206 or fill out the Contact Page on our website. We’ll be happy to assess your needs and provide a customized plan.
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